Can't authenticate the files when creating the modules
closed
David Wollesen
closed
o
ouardi
I can’t add the files at all in modules, I don’t have branches
David Wollesen
This does not seem to be an authentication issue, but some JSON/FM Data API communication that goes wrong.
What version of FMP and FMS are you running?
And do you see any logs in the Log view?
o
ouardi
David Wollesen
Hi
I am using FMS 21.1.1.40 and FMP 20.3.2.201
The FMS is hosted in FMCLOUD.FM
In de access log:
Client "Devin Engine Assistant (FileMaker Script)" opening database "devin-engine" as "DevinEngineScheduleRunner".
2024-12-05 09:50:01.472 +0100 Information 98 ngac.fmcloud.fm Client "Devin Engine Assistant (FileMaker Script)" closing database "devin-engine" as "DevinEngineScheduleRunner".
2024-12-05 09:50:01.472 +0100 Information 22 ngac.fmcloud.fm Client "Devin Engine Assistant (FileMaker Script)" closing a connection.
in the event log:
Schedule "Devin Engine Assistant" completed.
2024-12-05 09:50:01.473 +0100 Information 126 ngac.fmcloud.fm Schedule "Devin Engine Assistant" scheduled for 12/05/2024 09:51 AM.
in de data api log:
2024-12-04 20:56:15.770 +0100 0 INFO 89.255.46.66 mohammed.ouardi@normecgroup.com POST /fmi/data/vLatest/databases/devin-engine/sessions 118
2024-12-04 20:56:16.112 +0100 0 INFO 89.255.46.66 DELETE /fmi/data/vLatest/databases/devin-engine/sessions/fff0954672212c2b38cd8a1f35a90c70e41d7882f88e80c89a2c 56
2024-12-04 21:01:50.155 +0100 0 INFO 89.255.46.66 mohammed.ouardi@normecgroup.com POST /fmi/data/vLatest/databases/devin-engine/sessions 118
2024-12-04 21:01:50.466 +0100 0 INFO 89.255.46.66 DELETE /fmi/data/vLatest/databases/devin-engine/sessions/39caa92f63e048467d625bb5a0d06f8e0fd2cbfe475c9c393e9e
and in the scriptevent log:
2024-12-05 09:49:01.475 +0100 101 Schedule "Devin Engine Assistant" scripting error (101) at "devin-engine : RefreshAllDevinAPIStatuses() : 35 : Go to Record/Request/Page".
2024-12-05 09:50:00.292 +0100 102 Schedule "Devin Engine Assistant" scripting error (102) at "devin-engine : onEngineOpen() : 7 : Set Field".
2024-12-05 09:50:01.094 +0100 1627 Schedule "Devin Engine Assistant" scripting error (1627) at "devin-engine : M.Server.Refresh(id,URL,token) : 26 : Insert from URL".
2024-12-05 09:50:01.175 +0100 1627 Schedule "Devin Engine Assistant" scripting error (1627) at "devin-engine : fmsA-API.close() : 17 : Insert from URL".
2024-12-05 09:50:01.463 +0100 101 Schedule "Devin Engine Assistant" scripting error (101) at "devin-engine : RefreshAllDevinAPIStatuses() : 35 : Go to Record/Request/Page".
i see the same error
David Wollesen
ouardi Do you see anything in the logs within the Project Workspace? In the left menu, there’s a navigation to the log view which shows more detailed logs from Devin Server. If you see any “Branch File” activity, please send a screen shot of the “Details” view to support@devin.fm.
o
ouardi
David Wollesen I can’t add the files at all in modules, I don’t have branches
David Wollesen
ouardi I understand. This seems to be a client issue. Could you try using FMP 21?
o
ouardi
David Wollesen i did and the problem is solved thank you
David Wollesen
ouardi thank you for reporting that. I’ll close this ticket for now.